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DO YOU WANT TO PAY MONTHLY OR DAILY?

Monthly Pay By The Day Or Pay As You Go
Refill Your Minutes or Data
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Connect your laptop or other Wi-Fi enabled device to the internet through your smartphone's fast data connection to turn it into a Mobile Hotspot
BONUS SMARTPHONE MOBILE HOTSPOT TETHERING INCLUDED
T-Mobile® gives you the best value in on-the-go Internet w/ no annual contract.
Only Walmart has 60 day data passes - that's twice as much time to use it.
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Refill Your Minutes or Data
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Connect your laptop or other Wi-Fi enabled device to the internet through your smartphone's fast data connection to turn it into a Mobile Hotspot
BONUS SMARTPHONE MOBILE HOTSPOT TETHERING INCLUDED

Select a topic below and discover how easy it can be done.

BILLING ACCOUNT UPGRADES
BILLING Understanding your bill is easier than you think. Take a look and discover ways to pay, bill cycles, notifications and more.
  • Visit my.t-mobile.com to:
    • Check the balance and usage of your minutes, texts and data each month
    • Make bill payments
    • Personalize your phone and much more!
  • T-Mobile provides you with a free text message or email notification reminding you that your bill is almost due.
  • Manage your account from your phone. Go to the My Account app on your phone to change this setting.
  • Bill cycles and due dates
    • New accounts are automatically assigned a bill cycle at the time of activation, typically 1–4 days after activation.
    • T-Mobile gives you the option to change the start date of your bill cycle to correspond with paychecks or other bills.
  • Contract—Bill Current vs. Bill Arrears
    • If your account was established prior to May 20, 2012, the following applies:
      • Bill Arrears: Your monthly recurring charges (e.g., rate plan, features and discounts) are billed and due after your bill cycle closes.
        • On your close date, you will be billed (e.g., rate plan, features and discounts) for the cycle that has just ended. Your bill is due on your bill due date.
    • If your account was established on May 20, 2012, or later, the following applies:
      • Bill Current: Your monthly recurring charges (e.g., rate plan, features and discounts) are billed in advance of the start of your bill cycle and are due within that bill cycle.
        • On your close date, you will be billed (e.g., rate plan, features and discounts) for the cycle that is just beginning. Your bill is due on your bill due date.
  • Save money on your bill
    • At T-Mobile, we pride ourselves on our affordable rate plans and devices; however, in order to make sure you’re getting the most for your money, you must have the right rate plan.
      • We encourage you to review your usage of minutes, text and data over a few months at my.t-mobile.com to observe your calling patterns. You can do all of this and more directly from your T-Mobile phone.
      • Then, compare your usage to your plan. If you find your usage doesn’t closely match your plan, you may want to consider finding a different plan.
  • There are many ways you can pay your T-Mobile bill. Log on to your my.t-mobile.com account and use any of the following payment methods:
    • EasyPay - automatic withdrawal from a debit or credit card
    • Electronic check
    • Debit or credit card
  • Or pay by one of these options:
    • At a Walmart payment center
    • Through the mail
    • Over the phone
  • Get more details at t-mobile.com/billing
ACCOUNT Understanding your bill is easier than you think. Take a look and discover ways to pay, bill cycles, notifications and more.
  • My T-Mobile®
    • Access your account anytime, anywhere with T-Mobile.com. When you activate, make sure to sign up for my.t-mobile.com so you can have any important questions about your phone or plan answered right away online
    • You can use my.t-mobile.com to:
      • Check the balance and usage of your minutes, texts and data each month
      • Make bill payments
      • Personalize your phone and much more!
    • Access My T-Mobile direct from your handset on all smartphones
  • Voicemail
    • To set up your voicemail account, follow these simple steps:
      • From your device, press and hold the 1 key or dial 123
      • Enter the last four digits of your mobile number
      • When prompted, create your password and record your personalized greeting and name
      • Your password can be any 4- to 7-digit code
UPGRADES Have your heart set on the latest smartphone? Find out if you’re eligible for an upgrade.
  • T-Mobile® makes it easy to check your eligibility and upgrade your phone.
  • To qualify for an upgrade, you must be on a 2-year contract and meet both of these requirements:
    • 22 months since your last upgrade
    • On a qualifying rate plan, including:
      • $29.99 or greater for a single line
      • $49.99 or greater for family or shared line
    • You must sign a new 2-year contract each time you upgrade, or you can pay for a new phone at full price and not sign a new contract
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